How to give permissions on both Android and IOS devices

First of all you need to download and install the Flobot field service app from the Google play (Android) and the App store (IOS). Once you download and launching the app then device will ask the permissions. Then you can give permissions as follow IOS Select “Allow while using app” to use the location service. Then select “Change to always […]

Email and SMS delivery status

Now you can view the delivery status of the email and the SMS sent to the customer and the FTM through the order log ( Quotes , Invoices and Appointments ) Email delivery results Green color states as the Email or the SMS has been delivered Yellow color represents the emails that are yet pending, Bounced backed and spammed ( […]

View List of “ALL JOBS ” in Flobot App

You can now view all the jobs been scheduled for the relevant FTM in just 3 clicks. Points to note In order to get this latest update make sure to uninstall and reinstall the App for both IOS and Android The List of the jobs are shown in descending order ( The job which was appointed  to FTM  last will […]

Newly improved supplier sheet

This article will guide you how to send Supplier sheet to Supplier using Supplier sheet V2 Note: This option will only work once the items in Flobot are been assigned to suppliers First, login to Flobot and open an order. Go to Quotes & sheets section and open the relevant Quote Go to Supplier Order List and click on the […]

Sync expenses/cost into Xero (Xero bills section)

This article will guide you how to send the cost to Xero as a bill First login to Flobot and open an order Go to the costs section and add a cost Simply click on send to Xero

Customized PDF footers for credit account customers

You can set different adverts on the footer of invoice PDFs for different customers. So we have two types of customers as credit account customers & non-credit account customers (With terms/ Without terms). Customize the with terms/ without terms templates Click the top right corner ⚙️ icon and go to Settings. Go to Templates and select the System templates. Choose […]

Sending of Job Completion Mails Manually

This article will guide you how to send job completion email manually. This email will be sent out to the customer. First, login to Flobot and open an order. Go to the charges section. Click the burger icon under Customer Charges. Then click on “Send order complete email notification” Note: This option will not be available if your order has […]

Quote Template Categorize

You can save a quote template on a flobot to use in the future. Now quote template can be categorized. All the quote templates are already in the default category. you can customize it. Firstly you should add quote categories Log to Flobot and go to settings Select the templates tab and click the Quote template category list Then click […]

Message Bird SMS delivery confirmation

Once an appointment is been scheduled or when a quote has been sent to a customer. Once the text message is sent , you get the delivery stats in the order overview When the apppointment confirmation is sent you the stats as below. If the confirmation text was delivered, it is shown as message sent If the confirmation message was […]

Quote Stats

Now you can see the statics of the quotes which was sent and the revenue generated by each one who sent the quotes in 3 steps. Monthly stats Yearly stats All stats