Customer job acceptance confirmation improvements on Flobot app

In some cases, the resident is not on the site. So now FTM will be able to continue their job sheet submitting process without customer signature & job acceptance confirmation popup.

Complaints Procedure

Once the user adds a complaint flag on any order, the Complaint flag icon appears in the Green color until passing the 2days. Then it will appear in Yellow color until passing the 4th day. On the 5th day, icon appear in Red color. Also, it will notify the specific email address by sending a notification email. NOTE: Red color […]

Recall/In Warranty Appointments

When the user booked a remedial appointment to any order, Flobot will send an appointment confirmation to the customer. Its includes Appointment details, Job address details, Order summary and FTM details. NOTE: This is a pre-customized email template. Users are unable to customize the template from the settings section.