How to add Warehouse address Go to Settings > Warehouse address section on your admin area. Click on three-dot actions menu & add warehouse address. Fill the blank fields & Save your changes. Also you’ll be able to edit or delete Warehouse addresses by using Options drop down on the right side. Here’s how it works When you’re going to add a Delivery or Collection appointment, normally there’re […]

What’s new in Quote v2 Quote has a new look for the features you already use, plus new way to edit your quote items. Here are some Highlights. Try the new Quote To get started, make sure logged in to the Flobot admin portal. You might need to sign in. In the top right, go to  Settings > Options. At the […]

What’s new Now you’ll be able put collection, delivery addresses in the Add Enquiry level. In the Order overview > Site address details section shows you entered collection, delivery addresses or by default, It is get automatically filled delivery address with account address and then collection address is with site address. If you want to change those addresses, Goto Site address details edit section. […]

Here’s how it works You can enable automated reminders for the invoices. This sends automated reminder,  sms and emails in 1 days, 15 days and 30 days. Please use following steps to enable it. Here’s how to enable to a customer Open customer account you want to enable it. Go to edit account. Then scroll down &  find Enable overdue reminders toggle button. […]

Here’s how to customize Go to Settings on your admin area. Find left navigation customizable options for Account, Order & FTM views. Then you can ON/OFF default tabs by using Active toggle buttons on Active column & save your changes. If want to change default label name, type new label name on the Label text filed & save your changes. Now you can customize Order […]

After quote is sent, if the job looks promising even though still customer hasn’t agreed to the quote. Job admin can shift to this stage.  

In order to comply with current & new rules for marketing and use of data Flobot users need to follow a careful procedure for obtaining and marketing to customers. When collecting user data at enquiry level and when booking and inputting data into Flobot in “New Enquiries” the Flobot job admin has to confirms the following when taking the email […]

Here’s how to configure  Go to Settings > Options. Scroll down & find Enable PO number in enquiries toggle button. Turn on it & Save your changes. Here’s how it work When adding a new enquiry & when customer type is Landlord, Business, Construction Company, Letting Agency, FMC or PB  new row add as Purchase order number. Flobot can recognize PO number is exist or not.  Also user […]

Here’s how to configure  Go to Settings > Options. Scroll down & find below toggle buttons. Then set your preferences. Save your changes.   Then you’ll be able to see Engineer notes & Customer notes in every schedule view.  

Here’s how to configure  Go to Settings > Options. Then turn on Enable SMS toggle button. Scroll down & find turn on Enable Quotes sms toggle button. Then fill Bitly API KEYS. ( How do I find my API key?) Save your changes. Customer will receive a quote text message when send the quote. This message automatically send by the System.