Field Team Tracker

Login UI Once you press the “SIGN UP” button you will move to the Create Account UI Then you can create an account by providing the details Reset password UI Main menu Dashboard View My schedule view The system admin reallocates the job for relevant FTM then a push notification comes to the FTM, once FTM has accepted that job […]

Payment Gateway set up

To get started, make sure to log in to the Flobot admin portal. You need to sign in. First of all, you have to enable the following options to set up the payment gateway External payment system – Take the public payment from the external link via https://payments.myflobot.com/ 3DAUTH – 3D secure payment (security authentications required for online payments) 3DAUTH Version […]

Forced Call Feature

To get started, make sure logged in to the Flobot admin portal. You need to sign-in. Once you received the enquiry to the Flobot Then the recorded call receive by the system admin via the Flobot to follow up on this enquiry After the recorded call end, a call will redirect to the customer as well Then admin can continue the […]

Automatic reminders implementation

You can go through with the following links to get an idea about how the automatic reminders work with the Flobot     Appointment reminders 7b reminder notifications FTM Late Reminder Feature Overdue Quote Reminders Whatsapp Reminder Messages

Automate quote acceptance process

To get started, make sure logged in to the Flobot admin portal. You need to sign-in. In the top right, go to  Settings > Quote settings > Quote options. At the bottom, find the “Enable quote deposit payment process”. Once you enabled that button , then it will open another 2 buttons called “Enable drag & drop schedule for quote process” & “Enable quote appointment […]

Whatsapp Bussiness API integration and automated alerts templates configuration

To get started, make sure logged in to the Flobot admin portal. You need to sign-in. In the top right, go to  Settings > Options. At the bottom, find Enable whatsapp view  toggle button and Whatsapp widget api token. Then turn on “Enable whatsapp view” toggle button and insert the API token key to the “Whatsapp widget api token” and save your changes. Here’s how it works […]

Customize emails with placeholders

CUSTOMER EMAIL Account Contact Name – ((CUSTOMER_NAME))Site Name – ((SITE_NAME))Site contact name – ((SITE_CONTACT_NAME))Primary Account Contact Number – ((ACCOUNT_CONTACT_NUMBER))Primary Site Contact number – ((SITE_CONTACT_NUMBER))Site Address – ((SITE_ADDRESS))Account Address – ((ACCOUNT_ADDRESS))Department – ((DEPARTMENT_NAME))Order type – ((ENQUIRY_TYPE))Order Number – ((MTX_REFFERENCE))Invoice Number – ((INVOICE_NUMBER))Balance Payment link – ((PUBLIC_LINK_PAYMENT))Deposit Payment Link – ((DEPOSIT_PAYMENT_LINK))Job Owner – ((JOB_OWNER))Quote download link – ((download_your_quote))Quote Ref – ((QUOTE_NUMBER))Quote total […]