Now you can view the delivery status of the email and the SMS sent to the customer and the FTM through the order log ( Quotes , Invoices and Appointments ) Email delivery results Green color states as the Email or the SMS has been delivered Yellow color represents the emails that are yet pending, Bounced backed and spammed ( Once you take the mouse cursor to the ...
This article will guide you how to send job completion email manually. This email will be sent out to the customer.
- First, login to Flobot and open an order.
- Go to the charges section.
- Click the burger icon under Customer Charges.
- Then click on “Send order complete email notification”
Note: This option will not be available if your order has any outstanding balance remaining.
- Your “Job Completion Email Template” will load up here in the white area.
- You can customize message with editor tools.
- Tick “Close Job?” tick box if you want to close the job with this email.
- Finally, Click the send button.
Edit Job Completion Email Template
- Login to Flobot, and go to Settings.
- Go to Templates tab and open “System Templates”.
3. Select “Job Completion Email Template” from Select template to edit drop down box.
4. Customize the template as you want and finally click save.