First of all you need to download and install the Flobot field service app from the Google play (Android) and the App store (IOS).Once you download and launching the app then device will ask the permissions.Then you can give permissions as follow IOS Select "Allow while using app" to use the location service.Then select "Change to always allow"Finally select "Allow" to access the notif...
Once an appointment is been scheduled or when a quote has been sent to a customer. Once the text message is sent , you get the delivery stats in the order overview
When the apppointment confirmation is sent you the stats as below.
- If the confirmation text was delivered, it is shown as message sent
- If the confirmation message was not delivered, it shows as message not sent.
The status automatically gets updated as delivered or not delivered once a day.