What’s new in Drag and drop Schedule

How to Enable Drag and Drop Schedule Go to Settings Section. Then click Options & turn “on” Enable drag & drop schedule. How to work with Drag and Drop Schedule How to add a Appointments using new Schedule First go to order Then go to appointments and click Icon Then select an FTM Click on an empty cell and click […]

How to make, create and download batch invoices on Flobot

Go to Jobs / Orders section in Flobot. Select Download invoices clicking three-dot actions menu in top right corner. Then you can select the date (invoice sent date) and download the invoices pdf in the single zip file.

Overdue Quote Reminders

Here’s how it works You can enable automated reminders for the Quotes. This sends automated reminder,  sms & emails in 7 days, 14 days and 30 days. Please use following steps to enable it. Here’s how to enable to a customer Open customer account you want to enable it. Go to edit account. Then scroll down &  find Enable overdue reminders toggle button. […]

Track user activities in Flobot

How to view Task list Go to Users > Select the user Click on Options drop down list & select Activity log Here’s how it works After user has viewed the Order overview and then search from Activity log it will shows that order with its relevant order number(EX:- MTX68883) After user has viewed the Account overview and then search from Activity log it will shows that account with its relevant […]

Set Warehouse address as collection address for delivery companies

How to add Warehouse address Go to Settings > Warehouse address section on your admin area. Click on three-dot actions menu & add warehouse address. Fill the blank fields & Save your changes. Also you’ll be able to edit or delete Warehouse addresses by using Options drop down on the right side. Here’s how it works When you’re going to add a Delivery or Collection appointment, normally there’re […]

Order delivery address update

What’s new Now you’ll be able put collection, delivery addresses in the Add Enquiry level. In the Order overview > Site address details section shows you entered collection, delivery addresses or by default, It is get automatically filled delivery address with account address and then collection address is with site address. If you want to change those addresses, Goto Site address details edit section. […]

Overdue Invoice Reminders

Here’s how it works You can enable automated reminders for the invoices. This sends automated reminder,  sms and emails in 1 days, 15 days and 30 days. Please use following steps to enable it. Here’s how to enable to a customer Open customer account you want to enable it. Go to edit account. Then scroll down &  find Enable overdue reminders toggle button. […]

How to customize Orders, Accounts & Field team left navigation

Here’s how to customize Go to Settings on your admin area. Find left navigation customizable options for Account, Order & FTM views. Then you can ON/OFF default tabs by using Active toggle buttons on Active column & save your changes. If want to change default label name, type new label name on the Label text filed & save your changes. Now you can customize Order […]

New Stage – 5b) Prospect

After quote is sent, if the job looks promising even though still customer hasn’t agreed to the quote. Job admin can shift to this stage.  

How to add Purchase order number

Here’s how to configure  Go to Settings > Options. Scroll down & find Enable PO number in enquiries toggle button. Turn on it & Save your changes. Here’s how it work When adding a new enquiry & when customer type is Landlord, Business, Construction Company, Letting Agency, FMC or PB  new row add as Purchase order number. Flobot can recognize PO number is exist or not.  Also user […]