When the job is left at stage 7b for longer than 48 hours then Flobot will send a reminder SMS & email to the site contact details. Customize your email template. Go to Settings > Templates.Click on the System template.Then select "7b reminder email template" from 'Select template to edit' dropdown.Customize the template as you wish.Make sure to Save your changes. Please use below pla...
When you submit a jobsheet, the app will ask three questions from FTM. and then the order stage will change according to the selected question.
Note: This features will only work on serviceteam company
How it works on mobile app
- First FTM needs to login to his/her account
- Then go to an appointment
- Fill all required fields to the job
- Finally, click Submit Jobsheet
- Then you will see three questions like in the image below
- Select one and submit jobsheet.
Note – This is same on android devices
How it works on Flobot
Once FTM submit jobsheet with a selected question it will update on flobot & change the order stage
- First, Login to flobot
- Go to the order
You will able to see changed order stage and used device on the order log.
FTM questions and order stages are listed below
- Job Complete No further work needed – 9a-1
- Job Complete Non Emergency Further work needed – 9a-3
- Job Complete Emergency Further work needed – 9a-2